Following government advice, we have arranged for as many staff as possible to work from home. This will take effect from next Monday, 23rd March 2020. This will mean that we are short staffed at the offices, therefore we are going to restrict office opening times for clients to call in, drop information in, collect records etc.
We will be open from Monday to Friday between 9am and 1pm. For the avoidance of doubt we will all still be working full time and available by telephone and e-mail, it is just the offices that will have restricted hours, and if this presents problems we will be happy to be at the offices at different times by prior appointment, just call us to arrange.
We also need to observe the need to create social distancing where possible, therefore we will try and deal with all appointments via the telephone. We have arranged for all staff to be contacted at home and we can pass calls from 01803 500 500 in much the same way as we do now. Everyone will also have access to their e-mails, so please continue e-mailing us.
When delivering records to the office you can leave documents/ boxes in the porch and we will be able to collect from there.
I understand that being able to pull into the car park and drop records is convenient for you (many of you have commented how convenient this is), and I apologise for any inconvenience these changes may cause, and I know how keen you all are to get your tax return completed as soon as possible 😉
We will be posting information onto our social media platforms to ensure the relevant daily updates from the government are available to each of you. Search ‘Vincent and Co Accountants’ on Facebook and @VincentandCo on Twitter.
John and Rachel are working on a further message regarding the Chancellor’s announcement last night, you will receive this soon.
If you have any questions or queries please don’t hesitate to contact me.